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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gerald

September 8, 2026

5  out of  5
rating by Gerald
"All of the ladies here at this particular office have been simply amazing. I have spoken with Lisa a few times and she is always a pleasure to speak with. I mean it, when I tell you that each and every one of them go out of their way, for their customers and it has been a phenomenal experience. If they read this, I hope that they will continue to be the people that they are. Thank you so very, very much.
This is an update from 09/08/2026.
I cannot begin to say enough about Mr. Davis and his staff, no matter the problem that I have run into, they have always exceeded my expectations of resolution. They truly are phenomenal, and the customer service is second to none."
We responded:
"Gerald - WOW! - Thank you for an amazing review regarding your experiences with our office. It is an honor to help you and your family. Thank you SIR!!! - Matt"
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Hannah Davis

September 4, 2026

5  out of  5
rating by Hannah Davis
"Maddie was very helpful throughout the entire process and made switch insurance providers simple and straightforward."
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Benjamin Turner

September 4, 2026

5  out of  5
rating by Benjamin Turner
"Above and beyond! Saved me money, helped me through the process of switching companies, and followed through on tasks. Thanks!!!!"
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Makayla McAllister

August 26, 2026

5  out of  5
rating by Makayla McAllister
"Lisa was amazing!! She was kind and very thorough with helping me!!"
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Torian Spruill

August 22, 2026

5  out of  5
rating by Torian Spruill
"Lisa is as very helpful and understanding of my needs. I’m new to the area and she was very patient with me during the process. Thanks so much Lisa❣️"
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Ivan De la Cruz

August 21, 2026

5  out of  5
rating by Ivan De la Cruz
"We worked with Maddie to insure both of our properties and bundle our car insurance at great rates. She was incredibly helpful throughout the entire process and made everything easy and straightforward. We especially appreciated how flexible she was with communication, most of our conversation was through text, which was very convenient for us. We had a great experience working with Maddie and would highly recommend her!"
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Raghavendra Rao

August 19, 2026

5  out of  5
rating by Raghavendra Rao
"Lisa was very understanding about our home loan situation and we were very happy with the help, advice as well so that we were able to close the home loan on time."
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Danny Cam

August 18, 2026

5  out of  5
rating by Danny Cam
"Great price. Great customer service by Maddie Adkins. Very easy to work with."
We responded:
"Danny, thank you for the 5-star review! We’re glad Maddie made the process easy and provided you with great service. We really appreciate you choosing our team and taking the time to share your experience! - Matt"
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lehia williams

August 18, 2026

5  out of  5
rating by lehia williams
"I worked with Maddie and she was amazing at helping me get auto and home ins at a great rate."
We responded:
"Lesia, thank you for the 5-star review! We’re so glad Maddie was able to make your auto and home insurance experience easy and helpful. We appreciate you trusting our team with your insurance needs and taking the time to recognize Maddie! - Matt"
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Willie Oneal

August 8, 2026

5  out of  5
rating by Willie Oneal
"What to thank Chloe for her authentic customer care yesterday. 👍"
We responded:
"Willie, thank you for the feedback. We appreciate being able to help you. Have a great week! Matt"
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Seth Goldfarb

July 31, 2026

1  out of  5
rating by Seth Goldfarb
"Didn't bother to follow up after I reached out about having a policy transferred after my mother passed away, and using high-pressure sales tactics instead of helping me understand the situation. Just disgusting behavior."
We responded:
"Seth, first and foremost, we’re sorry for the loss of your mother back in January. We understand that handling insurance matters during such a difficult time can be stressful. Our records show that we responded promptly after learning of your request and made multiple attempts to gather the information needed so we could assist with transferring the policy and answer your questions. We are disappointed to hear you felt your experience was anything less than respectful, as that is never our intention. Because this involves a specific policy and private information, we won’t discuss the details publicly, but our office remains open to help resolve any outstanding concerns. We wish you the very best."
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Zackery Gross

July 14, 2026

5  out of  5
rating by Zackery Gross
"Maddie was very professional, timely, and courteous!"
We responded:
"Zackery, thank you for the FIVE stars and kind words regarding your experience. We appreciate being able to serve you for your insurance needs - Have a great week! - Matt"
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Andy Hayworth

July 1, 2026

5  out of  5
rating by Andy Hayworth
"Madison Adkins was extremely helpful and great to work with!"
We responded:
"Andy, thank you sir for sharing your experiences with Maddie - She does an amazing job helping our customer with auto, home and life insurance needs. Have a great 4th of July weekend! - Matt"
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Ronniesha Thomas Larsen

June 30, 2026

5  out of  5
rating by Ronniesha Thomas Larsen
"I have nothing but great things to say about State Farm. The service I've received over the years was ans still is exceptional, but I have to say.....Mikayla is by far the most amazing, caring, and competent employee I have ever had the pleasure of speaking with. She is definitely a GEM!"
We responded:
"Ronniesha, thank you so much for the kind words about your experiences and working with Mikayla. The best compliment is hearing how our team has impacted our community. She is definitely a GEM! Have a great 4th weekend! - Matt"
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Stephen

June 29, 2026

5  out of  5
rating by Stephen
"I had the pleasure of working with Maddie Adkins while arranging my auto and renters insurance for my move from New York to North Carolina, and I couldn’t have asked for a better experience.

Maddie was incredibly knowledgeable, friendly, and responsive throughout the entire process. She was always easy to reach, worked around my schedule, and made what could have been a stressful experience feel seamless from start to finish.

Her professionalism, patience, and willingness to go above and beyond truly stood out. I felt supported every step of the way, and it’s clear that she genuinely cares about her clients.

Thank you, Maddie, for making this transition so much easier. I truly appreciate all of your help and couldn’t recommend you more highly!"
We responded:
"Stephen, thank you for trusting our office with your auto insurance and renter’s insurance on your move to NC. I really appreciate you sharing your feedback working with Maddie - she specializes in helping folks coming out of state and I truly appreciate the kind words. Have a great 4th! #250 - Matt"
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Michelle Reynolds

June 19, 2026

5  out of  5
rating by Michelle Reynolds
"I had a great State Farm agent for over 35 years so when he retired I was nervous about being transferred over to a new one. The customer service at Matt Davis’ office is great! They are quick to answer the phone and are very helpful and knowledgeable. They handle my homeowners, 3 cars, and my motorcycle. Good insurance is super important when bad things happen and I’ve always had good experiences with State Farm."
We responded:
"Michele, thank you for trusting our team after being State Farm for more than 35 years. We understand that transitioning to a new insurance agent can fell uncertain, so it means a lot to hear that you’ve had a positive experience with our office. Our goal is to provide responsive, knowledgeable service and help our customers protest what matters most, whether it’s homeowners insurance, auto insurance, motorcycle insurance, or planning for the unexpected. We truly appreciate the opportunity to serve you and look forward to being your State Farm team for many years to come!"
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Tim Evans

June 3, 2026

5  out of  5
rating by Tim Evans
"Maddie has been such a pleasure for Tim and I to work with, transferring from out of state and needing auto and home insurance. She was additionally helpful with explaining some of the unique nuances of getting car tags in NC and the importance of returning FL license plates—I appreciate the heads up! I am grateful to have found such a knowledgeable and friendly insurance agent."
We responded:
"Tim,thank you for taking the time to share your experience! We know moving to NC comes with a lot of details, from transferring auto insurance and home insurance to handling vehicle registration requirements. We’re thrilled Maddie was able to make the transition easier. We appreciate the opportunity to help protect your home and vehicles. Welcome to NC!!! - Matt"
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melody joyner

June 2, 2026

5  out of  5
rating by melody joyner
"I would just like to share how amazing Amy is, in this State Farm office. I called to get insurance and also needed to have a title notarized. Amy was right on it! It only took her a few minutes for her to help me with what I needed. Great job Amy.
This is the reason why I love having State Farm for my coverage."
We responded:
"Melody, thank you so much for the kind words and for recognizing Amy! Our goal is to make things simple, convenient and stress-free whenever you need us. Thank you for trusting our State Farm office here in Garner. - Matt"
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S Fish

May 19, 2026

5  out of  5
rating by S Fish
"I’ve been working with Amy lately to get my renter’s insurance updated and she has been very helpful and very patient. I’ve always received exceptional service with this office!"
We responded:
"Hello, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Matt"
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Steven Abbacchi

May 14, 2026

5  out of  5
rating by Steven Abbacchi
"I’ve been with State Farm for close to 30 years. I started out with Janet Leith and now with Matt Davis. I’ve always had great service from my local agents. Corporate, that’s another story. I had a great experience with Nicole recently discussing options for my life insurance policy. They and they alone are why I’ve stayed with State Farm. If the adjusters, in particular, Kyler Hodge (liar), were as honest and ethical as Matt and Nicole, they’d have much better customer interactions. Aside from that, Matt and Nicole have been great to me and it’s appreciated."
We responded:
"Steven, thank you for the thoughtful review and for trusting State Farm for nearly 30 years. Nicole truly cares about helping customers understand their life insurance options and protecting what matters most to their families. We appreciate your continued loyalty and the opportunity to serve you here in Garner. Thanks again for recognizing the personal service our local team strives to provide every day - Have a great week! - Matt"
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Judie Vaughan

May 4, 2026

5  out of  5
rating by Judie Vaughan
"My car was rear ended, although I was not hurt I was very shaken up and nervous. I come to State Farm and Nicole stayed with me through the whole process. I’ve reporting it to the other guys Insurance I so appreciate that."
We responded:
"Judie, thank you for taking the time during a tough moment to share your experience with our office. We truly appreciate working with you! - Matt"
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Julyen Murphy

April 28, 2026

5  out of  5
rating by Julyen Murphy
"Very professional and helpful. I would definitely recommend!!"
We responded:
"Julien, thank you for the five stars - We really appreciate you sharing your experience. Have a great weekend! - Matt"
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Jay

April 27, 2026

5  out of  5
rating by Jay
"Lisa and the team were so helpful and made the process painless. Very knowledgeable and friendly."
We responded:
"Jay, thank you of the feedback - we really appreciate hearing from our customers and sharing your positive feedback. Thank you! Matt"
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Joyce Gregoire

April 24, 2026

5  out of  5
rating by Joyce Gregoire
"Everything was absolutely awesome"
We responded:
"Joyce, it is great to receive your positive review. Thank you for allowing our team to assist with your insurance needs. - Matt "
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Ari Snyder

April 22, 2026

5  out of  5
rating by Ari Snyder
"Lisa was awesome to work with!"
We responded:
"Ari, thank you for the 5 STAR REVIEW. Lisa is fantastic with helping individuals and families with their home, auto, life and health insurance needs. Thanks for sharing your experience! - Matt"