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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Goldston

March 20, 2026

5  out of  5
rating by Michael Goldston
"I would like to say thanks to Nicole or maybe her name was Mitchell.. I'm so sorry i forgot that sweet woman name smh..for helping me. I called about commercial insurance and she address all my questions politely and professionally and it put smile on my face. I hope she enjoy the rest of her day and have a blessed weekend!!!"
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Ibrahim Youssef

March 19, 2026

5  out of  5
rating by Ibrahim Youssef
"Very nice people usually work with Nicole and Christine almost 12 years now they They take care of me and my family for now in the future. I appreciate what they do always."
We responded:
"Ibrahim, thank you for your continued trust over the years - we truly appreciate you and your family. It means a lot to hear that Nicole and our team have been able to consistently take care of your insurance needs and provide the level of service you deserve. Building long-term relationships and helping families with their auto, home, and life insurance coverage here in Garner is what we’re all about. We’re grateful to have you as part of our State Farm family. - Matt"
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Parker Liles

March 17, 2026

5  out of  5
rating by Parker Liles
"Great people, really easy to work with!"
We responded:
"Parker, thank you for the kind words! We’re glad you found our team easy to work with - that’s always our goal. We strive to make the process simple and stress-free when helping with auto, home, and life insurance for our community. We truly appreciate your business - Matt"
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Paula

March 16, 2026

5  out of  5
rating by Paula
"This review is NOT for the specific agency or State Farm but specifically for the customer service representative Aniston Boswell. Aniston has a tremendous amount of patience and goes the extra mile in helping a customer and when a question is asked she doesn’t guess as to the answer but researches it and follows up and not only with answers but with reminders of expiration dates etc. If I could give her 10 stars I would! Way to go Aniston and good luck on your career - you will go far!!"
We responded:
"Paula, thank you so much for taking the time to share this - we truly appreciate it. We’re proud of Aniston and the level of care, follow-up, and attention she provides to our customers every day. Taking the time to research answers, stay proactive, and help clients stay on top of their insurance needs is exactly the experience we strive to deliver as a team. Helping families here in NC with their auto, home, and life insurance coverage is what we’re all about, and we’re grateful for the opportunity to serve you. We’ll be sure to share your kind words with Aniston - it means a lot! - Matt"
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Pamela Inez

March 13, 2026

5  out of  5
rating by Pamela Inez
"Maddie was very kind and she made the entire process of switching my insurance worry-free. My only regret is not going with State Farm sooner!"
We responded:
"Pamela, thank you so much for the kind review! We're thrilled to hear that Maddie made the process of switching your vehicle insurance smooth and worry-free. Helping people in Garner compare coverage and confidently switch their auto insurance is something our team works hard to make simple and stress-free. We're grateful you choose our State Farm agency, and we appreciate the opportunity to help protect you moving forward. If you ever need a coverage review for an auto or home insurance quote, our team is always happy to help! - Have a great week! - Matt"
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Grandpas Recipes

March 12, 2026

5  out of  5
rating by Grandpas Recipes
"The service was excellent"
We responded:
"Thank you for the great review! We appreciate the opportunity to help with your insurance needs and are glad you had an excellent experience with our team. Our goal is always to provide responsive service and make auto, home , and life insurance simple for families here in Garner. We truly appreciate your support of our local State Farm agency! - Have a great week! - Matt"
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Morni Lam

March 4, 2026

5  out of  5
rating by Morni Lam
"Aniston was amazing in helping me resolve an issue with my renter’s insurance renewal and getting the proof I needed for my leasing office. She followed up quickly with an email after our call and let me know she was taking care of everything. Her follow-through was excellent, and I was able to provide all the necessary documentation without any stress. Thank you for the top-tier customer service!"
We responded:
"Morning - thank you for the wonderful feedback. Hearing about your experience helps us tremendously - have a great rest of the week! - Matt"
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Felipe Araujo

March 3, 2026

5  out of  5
rating by Felipe Araujo
"I’ve had my auto, home, and life insurance policies bundled together, and I couldn’t be happier with the service and coverage. Having everything in one place makes managing my policies simple and stress-free. Any time I’ve had a question, the team has been responsive, knowledgeable, and patient in explaining my options. What I appreciate most is how clearly everything was laid out when choosing coverage. I never felt pressured — just informed. The bundling discounts have also made a noticeable difference in keeping my premiums affordable while still feeling well protected. Claims and policy updates have been handled efficiently, and communication has always been professional and timely. It’s reassuring to know that my family, home, and vehicles are covered by a company that values customer service and reliability. I highly recommend them to anyone looking for dependable coverage with excellent support."
We responded:
"Felipe, Thank you for such a thoughtful review - it truly means a lot to our entire team. We're grateful for the opportunity to help you protect what matters most with your auto, home, and life insurance coverage. One of our main goals is making insurance simple and transparent so families can confidently choose the coverage that fits their needs without feeling pressured. We're also glad bundling your home, auto, and life insurance policies has helped keep your protection strong while making everything easier to manage in one place. Providing responsive service, clear communication, and dependable claims support is something we work hard to deliver every day here in Garner. Thank you again for trusting our local State Farm team. If you ever need a coverage review or insurance quote, we're always happy to help - and we truly appreciate you recommending our agency to others in the community. - Matt"
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J. D.

February 27, 2026

5  out of  5
rating by J. D.
"Matt Davis’ State Farm agency in Garner is fantastic to work with. The team is friendly, responsive, and genuinely helpful every time I reach out. They handle requests quickly and professionally, and I always feel taken care of. It’s clear they value their clients and take pride in providing excellent service. Highly recommend if you’re looking for an agency that makes insurance easy and stress free."
We responded:
"J.D. - Thank you! We’re grateful for the chance to serve you and make your insurance experience easy and stress-free. Helping families in Garner with auto, home, and life insurance — whether it’s a quick request or a full insurance quote — is what we’re here for. We appreciate your recommendation and your trust in our team! Have a great week! - Matt"
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Kenny Williams

February 25, 2026

5  out of  5
rating by Kenny Williams
"Everyone here is very helpful. Recently, Amy and Lisa have been very diligent in assisting me with my insurance needs!"
We responded:
"Kenny, thank you for the great review! We’re glad we could help you with your homeowners and vehicle insurance and make sure you’re getting the right coverage at a great value. Amy and Lisa work hard to make the insurance quote and review process smooth and responsive for our clients here in Garner. We truly appreciate your trust in our local State Farm team, and we’re always here if you ever need a coverage update or know someone looking for a home or auto insurance quote. - Have a great week - Matt"
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Andrew Bullard

February 19, 2026

5  out of  5
rating by Andrew Bullard
"I’ve been a loyal customer to state farm for over 10 years ranging from Texas to NC. I’ve never had a bad experience. At this branch Mikayla has been so kind, patient, and helpful with our switch from Texas to NC insurance. She has also looked out very well for us, finding ways for us to save money and be well covered. It is easy to see that she is very knowledgeable in this field. Also if you go into the office they have very sweet dogs along with the very sweet and kind people, so definitely make a stop to see them."
We responded:
"Andrew, thank you for the amazing feedback - Will definitely let the dogs get an extra treat on Monday!!! Thank you for choosing our office to help make your out of state move to NC easy. If we can help with anything let us know! - Have a great weekend, Matt"
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david sauls

February 13, 2026

5  out of  5
rating by david sauls
"Great friendly helpful people keeping my insurance needs covered. Thank you!"
We responded:
"David, thank you for the kind words, we have enjoyed working with you over the years! Hope you have a great week!"
Profile photo of connie hawley

connie hawley

February 3, 2026

5  out of  5
rating by connie hawley
"I’ve used Matt Davis State Farm for several years now. He & His office staff are always courteous and always helpful in answering any questions concerning our policies. We first started using him for our auto insurance, and have since bought additional insurance plans such as home and life insurance to protect our family. He is also very knowledgeable in financial services answering questions regarding 401k & walking me through setting up my Roth IRA. He takes his time listening to your concerns & offers recommendations that are available to fit your financial needs & helps create plans and goals for the future. I would highly recommend his office."
We responded:
"Connie, thank you for sharing your experience and the recommendation! - Have a great rest of the week! - Matt "
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deane forsythe

February 3, 2026

5  out of  5
rating by deane forsythe
"Nicole is the BEST! She has been absolutely irreplaceable in helping me navigate the claims process."
We responded:
"Deane, thank you for the kinds words - Claims can certainly not be a fun time and we do everything we can to assist during the process. have a great week - Matt"
Profile photo of Vikram Deepraaghanq

Vikram Deepraaghanq

January 31, 2026

1  out of  5
rating by Vikram Deepraaghanq
"Went back and forth about posting this here but after receiving a postcard from them in the mail I think this needs to be stated. Saw this business setup at Firemen day a few months ago taking names and numbers. As I pass by I hear who I guess were employees talking about “Indian population” in Garner??? One young girl not sure if she worked at office called it “Little India”. When I passed by again, they stopped my family to get my info for a quote. No thanks. I am Desi and think the conversation was in poor taste, do better - small minds do not create big business!"
We responded:
"Vikram, thank you for sharing your feedback. I want to be clear that the experience you described does not reflect how our agency operates or how our team is trained to represent our business. Our agency serves families from many backgrounds, and we take pride in treating every individual with respect and professionalism. If anything you overheard gave a different impression, that is concerning to us and not reflective of our values or the standards we expect our team to uphold. If you’re willing, I invite you to reach out to me directly so we can better understand what you experienced and ensure our standards continue to be upheld. - Matt To date, we have not been contacted directly regarding this concern."
Profile photo of Patrick Radford

Patrick Radford

January 27, 2026

5  out of  5
rating by Patrick Radford
"Literally saved me over 1000 dollars on my car insurance compared what I was paying at Geicio. Everyone at this office is super nice and knowledgeable, answered any questions I had!"
We responded:
"Patrick, WOW $1,000 in savings - We love to hear that - thank you for giving us the opportunity to assist your family!!! - Matt"
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Ben Palmer

November 23, 2025

5  out of  5
rating by Ben Palmer
"I have been a "neighbor" with this particular branch of State Farm since I have needed insurance. My parents have used them before that. First and foremost they are truly always there. Everytime I call and need something, which isn't super often thankfully, they are quick to respond and deliver on whatever I need. The most recent two items were getting our HELOC account added to the policy holder and switching coverage from an old car to a new purchase. Both times were handled within minutes. Second, they are not pushy with additional or unnecessary coverage. They respect me when I tell them no thank you and don't ask repeatedly if I am sure. Finally shout out to Nicole, Shaquera, and the new girl who I bored to death about being a girl dad while waiting tk reconnect with Nicole to get my coverage switches. These are my good neighbors!"
We responded:
"BEN - Thank you for an amazing review! - We appreciate the sentiments - Thanks for letting us take care of your insurance - Have a great Sunday!!! - Matt"
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Trey Walton

November 19, 2025

5  out of  5
rating by Trey Walton
"Good experience 11/19/25 with Mikayla. First "good neighbor cinnect" video chat to review my homeowners policy. Mikayla was very good, patient and not pushy. Really enjoyed meeting with her. Matt and his staff are very good."
We responded:
"Thank you very much for the review Trey. It has been great to work with you since the day we opened 9 years ago. We always enjoy making sure we are all on the same page with the coverages we have in place for you and your family."
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Phillip Harris

November 19, 2025

5  out of  5
rating by Phillip Harris
"Matt and team is fantastic. Shaquera helped swiftly make a policy change that I really needed a quick turnaround on, and she completed it in less than 30 minutes."
We responded:
"Thank you SIR!!! We appreciate the feedback! -Matt"
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Herbert McKenzie

November 17, 2025

5  out of  5
rating by Herbert McKenzie
"Mikayla was professional, helpful and very pleasant to work with-I give her a 10 out of 10!!! She represents Matt Davis State Farm In’s Agency very well!!👊👍😎"
We responded:
"We love 10 out of 10 - Fist bump right back to you - Glad we could get everything done for you! - Matt"
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Hunter Hitchings

November 17, 2025

5  out of  5
rating by Hunter Hitchings
"My wife and I have been insured by Statefarm for several years, but just bought a new car and needed a new policy. Mikayla was super nice and helpful in getting this done quickly. Beyond that, she helped me talk through some extenuating circumstances with an existing policy. Overall it was an amazing experience and I'd recommend Matt Davis and team to others in the market for new insurance."
We responded:
"Hunter, thanks for the FIVE stars and for letting us take care of you and Deborah! Will pass along to Mikayla the Feedback - Have a great week! - Matt"
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Maree O'Sullivan

November 14, 2025

5  out of  5
rating by Maree O'Sullivan
"Maddie was wonderful!! I was on a time crunch and Maddie took care of everything quickly and professionally making my experience stress free!!! I recommend her for all your insurance needs, she's fantastic! Thank you so much Maddie!!!!!!"
We responded:
"mare, thank you so much for sharing your experience! Have a great week! - Matt"
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F Chavis

November 13, 2025

5  out of  5
rating by F Chavis
"Great customer service!"
We responded:
"Thank you sir - we appreciate working with you! - Matt"
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Ebony Scott

November 13, 2025

5  out of  5
rating by Ebony Scott
"Lisa is the best!!! She was patient and answered all my questions."
We responded:
"Ebony, thank you for taking the time to give us a review, Lisa is great!!! - Thanks for sharing! - Matt"
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Chris

November 7, 2025

5  out of  5
rating by Chris
"Mikayla was fantastic to work with. She went through everything on our policies, answered all of our questions and keep her word on the follow up of the questions she needed to research. Davis Insurance has been top notch for many years."
We responded:
"Chris, thank you for feedback - we love hearing from our customers! - Matt"